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DOT Code: 311.137-022

Industry: hotel & rest.

Supervises and coordinates activities of dining-room employees engaged in providing courteous and rapid service to diners: Greets guests and escorts them to tables. Schedules dining reservations. Arranges parties for patrons. Adjusts complaints regarding food or service. Hires and trains dining-room employees. Notifies payroll department regarding work schedules and time records. May assist in preparing menus. May plan and execute details for banquets [Steward/Stewardess, Banquet (hotel & rest.); Manager, Catering (hotel & rest.)]. May supervise Waiters/Waitresses, Room Service (hotel & rest.) and be designated Captain, Room Service (hotel & rest.).

GOE: 09.01.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77