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Collector

DOT Code: 241.367-010

Industry: clerical
Alternate Titles: bill collector; collection agent; outside collector

Locates customers to collect installments or overdue accounts, damage claims, or nonpayable checks: Visits or phones customer and attempts to persuade customer to pay amount due or arranges for payment at later date. Questions neighbors and postal workers at post office to determine new address of customers. May have service discontinued or merchandise repossessed. Keeps record of collections and status of accounts. May deliver bills. May sell insurance or other service. May be designated according to type of collection as Claims Collector (clerical); Insurance Collector (insurance); Utility-Bill Collector (clerical).

GOE: 07.03.01 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81