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DOT Code: 241.267-022

Industry: clerical

Analyzes paying habits of customers who are delinquent in payment of bills and recommends action: Reviews files to select delinquent accounts for collection efforts. Evaluates customer records and recommends that account be closed, credit limit reduced or extended, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer. Confers with representatives of credit associations and other businesses to exchange information concerning credit ratings and forwarding addresses. Interviews customers in person or by telephone to investigate complaints, verify accuracy of charges, or to correct errors in accounts [Bill Adjuster (clerical)].

GOE: 07.01.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77