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DOT Code: 241.217-010

Industry: business ser.; insurance
Alternate Titles: insurance adjustor; insurance-claim representative; insurance investigator

Investigates claims against insurance or other companies for personal, casualty, or property loss or damages and attempts to effect out-of-court settlement with claimant: Examines claim form and other records to determine insurance coverage. Interviews, telephones, or corresponds with claimant and witnesses; consults police and hospital records; and inspects property damage to determine extent of company's liability, varying method of investigation according to type of insurance. Prepares report of findings and negotiates settlement with claimant. Recommends litigation by legal department when settlement cannot be negotiated. May attend litigation hearings. May be designated according to type of claim adjusted as Automobile-Insurance-Claim Adjuster (business ser.; insurance); Casualty-Insurance-Claim Adjuster (clerical); Fidelity-And-Surety-Bonds-Claim Adjuster (business ser.; insurance); Fire-Insurance-Claim Adjuster (business ser.; insurance); Marine-Insurance-Claim Adjuster (business ser.; insurance); Property-Loss-Insurance-Claim Adjuster (clerical).

GOE: 11.12.01 STRENGTH: L GED: R5 M3 L5 SVP: 6 DLU: 77