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Reservation Clerk

DOT Code: 238.362-014

Industry: clerical
Alternate Titles: clerk, travel reservations; travel clerk

Obtains travel and hotel accommodations for guests and employees of industrial concern, issues tickets, types itineraries, and compiles reports of transactions: Obtains confirmation of travel and lodging space and rate information. Issues and validates airline tickets from stock or teleticketer and obtains rail and bus tickets from carriers. Prepares passenger travel booklet containing tickets, copy of itinerary, written lodging confirmations, pertinent credit cards, and travel suggestions. Keeps current directory of hotels, motels, and timetables, and answers inquiries concerning routes, fares, and accommodations. Reviews routine invoices of transportation charges, and types and submits reports to company and to transportation agencies. Prepares and types claim forms for refunds and adjustments and reports of transactions processed.

GOE: 07.05.01 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77