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Receptionist

DOT Code: 237.367-038

Industry: clerical
Alternate Titles: reception clerk

Receives callers at establishment, determines nature of business, and directs callers to destination: Obtains caller's name and arranges for appointment with person called upon. Directs caller to destination and records name, time of call, nature of business, and person called upon. May operate Pbx telephone console to receive incoming messages. May type memos, correspondence, reports, and other documents. May work in office of medical practitioner or in other health care facility and be designated Outpatient Receptionist (medical ser.) or Receptionist, Doctor's Office (medical ser.). May issue visitor's pass when required. May make future appointments and answer inquiries [Information Clerk (clerical) 237.367-022]. May perform variety of clerical duties [Administrative Clerk (clerical) 219.362-010] and other duties pertinent to type of establishment. May collect and distribute mail and messages.

GOE: 07.04.04 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 88