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DOT Code: 235.662-022

Industry: clerical
Alternate Titles: control-board operator; pbx operator; private-branch-exchange operator; switchboard operator; telephone-switchboard opera

Operates cord or cordless switchboard to relay incoming, outgoing, and interoffice calls: Pushes switch keys on cordless switchboard to make connections and relay calls. Plugs cord of cord type equipment into switchboard jacks to make connections and relay calls. May supply information to callers and record messages. May keep record of calls placed and toll charges. May perform clerical duties, such as typing, proofreading, and sorting mail. May operate system of bells or buzzers to call individuals in establishment to phone. May receive visitors, obtain name and nature of business, and schedule appointments [Receptionist (clerical) 237.367-038].

GOE: 07.04.06 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 87