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DOT Code: 235.462-010

Industry: tel. & tel.
Alternate Titles: switchboard operator; telephone operator

Operates telephone switchboard to establish or assist customers in establishing local or long-distance telephone connections: Observes signal light on switchboard, plugs cords into trunk-jack, and dials or presses button to make connections. Inserts tickets in calculagraph (time-stamping device) to record time of toll calls. Consults charts to determine charges for pay-telephone calls, and requests coin deposits for calls. May give information regarding subscribers' telephone numbers [Directory-Assistance Operator (tel. & tel.)]. Calculates and quotes charges on long-distance calls. May make long-distance connections and be designated Long-Distance Operator (tel. & tel.).

GOE: 07.04.06 STRENGTH: L GED: R3 M1 L3 SVP: 3 DLU: 77