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DOT Code: 235.132-010

Industry: tel. & tel.

Supervises and coordinates activities of Central-Office Operators (tel. & tel.) engaged in operating telephone switchboards: Conducts on-the-job training for inexperienced operators. Assists operators in placing unusual types of calls. May discuss service problems directly with customers. Performs other duties as described under Supervisor (clerical) Master Title.

GOE: 07.04.06 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77