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Supervisor, Policy-Change Clerks

DOT Code: 219.132-010

Industry: insurance
Alternate Titles: supervisor, records change

Supervises and coordinates activities of workers engaged in compiling data on changes to insurance policies in force, changing provisions of policies to conform to insured's specifications, and computing premium rates based on changes to policies: Reviews correspondence from insured or agents requesting policy changes to determine work assignments based on types of changes requested. Assigns duties to Policy-Change Clerks (insurance) 219.362-042; Policy-Value Calculators (insurance) 216.382-050; Policyholder-Information Clerks (insurance) 249.262-010, and related clerical workers. Interprets policy provisions to workers, as needed, to assist workers in effecting changes according to company regulations. Assists workers in locating and changing policy information, using computer. Verifies accuracy of premium computations, using calculator. Performs other duties as described under Supervisor (clerical) Master Title.

GOE: 07.02.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 78