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Service Manager

DOT Code: 185.164-010

Industry: retail trade

Coordinates activities of service department in lawnmower sales and service establishment: Directs activities of workers through supervisory staff. Discusses with supervisory staff methods of assembling and repairing lawnmowers to ensure compliance with prescribed procedures. Interviews and hires workers. Maintains time and production records. Answers questions and discusses complaints with customers regarding services as specified in equipment warranty agreement. Assembles and tests operation of new lawnmowers to prepare mowers for sales floor, following assembly and test procedures and using handtools.

GOE: 05.10.02 STRENGTH: H GED: R4 M3 L3 SVP: 7 DLU: 86