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DOT Code: 184.167-082

Industry: air trans.

Directs and coordinates airline station activities at transport station or terminal point located at airport to provide services for scheduled flight operations: Reviews station activity reports to ascertain data required for planning station operations. Directs preparation of work schedules to obtain optimum utilization of human resources and facilities. Coordinates activities of passenger reservations and ticketing, passenger services, ramp and cargo services, commissary services, and dispatching of aircraft to ensure operations meet company and government policies and regulations. Directs preparation of passenger lists, cargo manifests, and plans for stowage of cargo and baggage aboard aircraft. Evaluates training and performance records of employees to determine and formulate training designed to increase employee efficiency. May direct activities of Transportation Agents (air trans.) in expediting movement of freight, mail, baggage, and passengers through station or from other company's terminal to station. May be designated in large airlines according to specific station activity directed as Manager, Commissary Service (air trans.); Manager, Flight Dispatching (air trans.); Manager, Flight Service (air trans.); Manager, Passenger Service (air trans.); Manager, Reservations-And-Ticketing (air trans.).

GOE: 11.11.03 STRENGTH: S GED: R5 M4 L4 SVP: 8 DLU: 77