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DOT Code: 168.167-082

Industry: motor trans.; r.r. trans.
Alternate Titles: service inspector; undercover agent

Compiles information concerning activities and conduct of employees on railroads, streetcars, and buses and submits written reports of findings: Observes employees performing assigned duties, assuming role of passenger to note their deportment, treatment of passengers, and adherence to company regulations and schedules. Observes and records time required to load and unload passengers or freight, volume of traffic at different stops or stations, and on streetcars and buses, at different times of day. Inspects company vehicles and other property for damage and evidence of abuse. Submits written reports to management with recommendations for improving service.

GOE: 11.10.05 STRENGTH: L GED: R4 M3 L4 SVP: 7 DLU: 77